In Week 11, Pn Rafidah gave us a lecture talk on preparing for evaluating the challenges of growth. Benchmarking is one of the main steps that should be taken against successful growth firms. A firm usually would be willing to help if it is an indirect competitor. She then explained some examples on the fast food found in Malaysia where Marrybrown is kind of like another version of Kentucky Fried Chicken (KFC). In the process of growing a firm, there should be typical challenges that includes cash flow management, price stability, quality control and capital constraints.
Meanwhile for the dedication, we found a suitable supplier in Changlun who offered high quality and low costs products after doing several surveys. After collecting the essential supplies of dedication materials, my group members and I started packing the dedications. It had to be done quickly to make sure dedications can be delivered on time before the Mid-Autumn Festival which falls on 3rd October 2009. Due to the difficulties to deliver a big amount of dedications, we had delegated the task among our members by separating and scheduling the delivery to respective residential halls. However, there were challenges that we faced during delivery process that involves several factors like weather, transportation and the unavailability of the recipient but we finally manage to pull it off.
From the lecture, I realised that identifying challenges that are bound to happen is important to sustain a healthy growth of a business. Besides, I have learned to always be prepared for worse situations and at the same time, improve my time management to reduce unnecessary workloads. I am just worried that the challenges are too much for me to handle as I'm a novice in this field.
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